WHEN WILL MY ORDER BE SHIPPED?
Pieces that are in stock will be sent to you within 3 working days.
If a piece is out of stock, making times may wary. Contact me if you wish to purchase an item that is momentarily out of stock. I can reserve the next piece/pair that I make, for you.
For the rings, making time is approximately 3 weeks.
In the Netherlands, the shipping is free on all orders above €95
On orders under €95 shipping costs are €3
* It is possible to have your package arrive with a signature (aangetekend). You can choose this option when checking out, just please notice that the shipping costs of €9 will be added to your order
Within Europe continent, the shipping is free on all orders above €195
For shipping under €195, the price of shipping is, depending of the country:
- Belgium: €15
- Germany: €15
- France: €18
- Ireland: €20
- Austria: €20
- Spain: €20
- Portugal: €20
- Serbia: €20
- Croatia: €20
- Slovenia: €20
- Bosnia & Herzegovina: : €20
- Greece: €20
- Italy: €20
- Finland: €20
- Slovakia: €20
- Czech Republik: €20
- Denmark: €20
- Sweden: €2o
- United Kingdom: 20
- Switzerland: €25
Shipping prices out of Europe:
- Russia: €25
- USA: €35
- Canada: €35
- Australia: €40
- New Zealand: €40
Free shipping on orders above €500
Is your country not on the list? Send me a message! All international packages are sent with UPS. The shipping is carbon neutral.
Be aware that shipping to international destinations may be subject to local customs fees or duties. Every country has different procedures for incoming packages. Maja Lava does not have information on customs of duties and cannot estimate these charges.
CAN I RETURN MY ORDER IF I CHANGE MY MIND?
You can! If you are not satisfied with your order, please send me an email within 14 days after you have received your package.
The returning item should be in the same condition as when it arrived to you, not worn.
You will receive a full refund of the product that you return, minus any custom fees and the costs for shipping.
Please notice that there are also non-refundable items, the following ones:
- Gift cards
- Custom orders
- S A L E products
ARE YOUR PACKAGES ECO FRIENDLY?
Yes, they are!
I don’t use any plastic when packing your order.
Your jewellery will arrive in a small and elegant eco friendly box, FSC®-certified.