FAQ
where is Maja Lava jewellery made?
All Maja Lava jewellery is handmade in the Netherlands.
how is Maja Lava jewellery made?
All the pieces are handmade in our studio. Because of the handcraft, each piece is unique.
where can I purchase Maja Lava jewellery?
Most jewellery is available through this webshop.
Nevertheless, occasionally I will sell one of a kind pieces on fairs and markets. Follow me on social media to stay up to date with coming activities.
Other selling points are mentioned at the bottom of this page.
Shipping
how long does it take for order to be sent?
Your purchase will be sent in 1-3 working days unless otherwise noted.
When checking out your shopping cart you can see next to the product if it still needs to be custom made.
Some items, as rings and bracelets, always have to be custom made so that they fit your size. The rings will be shipped after 21 days, bracelets after 10 days.
Contact me if you have a rush order and we can see if the item you want can be made faster.
customs
Be aware that shipping to international destinations may be subject to local customs fees or duties. Every country has different procedures for incoming packages. Maja Lava does not have information on customs of duties and cannot estimate these charges.
If your country is not listed for shipping when checking out, please send an email mentioning the country your order has to be shipped to. The shipping price will vary depending on the destination.
Returns
If you would like to return your item, please send me an email within 7 days after you have received your order.
The returning item should be in the same condition as when it arrived to you (it should not be used).
You will receive a full refund of the product that you return.
Please note that the shipping costs won’t be refunded.
Prices
The prices are subject to change without prior notice.